COVID -19 Update: Business as usual. Get your FREE quote now!
COVID -19 Update: Business as usual. Get your FREE quote now!
As a leading roller shutter company in Sydney, we understand that sometimes things can go wrong and problems can arise with your shutters.
Do not panic and before you pick up the phone for a potentially expensive emergency callout, you owe it to yourself to check out the 8 most common Roller Shutter problems and fixes below.
Always check the power source first before checking anything else. Also, check that electrical connections are not loose.
Note: For loose wiring, you should contact us to inspect the supply and connections – leave it to the experts!
Fix: Ensure the power source is turned on and use battery back-up temporarily until the power source is working again at your property. Rectify obvious loose connections but for wiring and if in doubt generally – contact us to fix the problem.
Both manual roller shutters and electric roller shutters have an emergency release chain.
Fix: If your Roller Shutter door is not responding when pulling the emergency release chain then there is a problem with your Roller Shutter, contact us to fix the problem.
Over time a build up of dirt or debris may cause your Roller Shutter not to run as smoothly as it should.
Fix: Use of a stiff brush is highly recommended in first instance to clear tracks. Applying grease as a lubricant after that will optimise your Roller Shutter performance.
Note: If in doubt contact roller shutter people – we are highly qualified tradespeople who will inspect your door promptly.
Your roller shutter motor may overheat when used frequently.
Fix: Allow the roller shutter motor some time to cool down for at least 10 minutes and try again later. If the issue persists then this may not be the problem and it may be better to contact us to resolve this problem.
Proximity sensors control the opening and closing of roller shutters.
Fix: Shut the power off and ensure your proximity sensors are in the right place and clean from any dirt or debris. If you are unsure and still need help please contact us to resolve this problem.
Dents or damage to your roller shutter could interfere with its operation or stop the door from functioning completely.
Note: This is not common in residential roller shutters but can occur with commercial roller shutters with the use of forklifts and heavy machinery.
Fix: Best to contact us and leave it to the experts – we are highly qualified tradespeople who will inspect your door promptly.
The code that automates your roller shutters may conflict with your neighbours that also have roller shutters installed.
Fix: Contact us to resolve this problem – we offer 24 hour call-outs Sydney wide and South Coast wide.
Motor failure can result in total failure of your roller shutter – meaning the motor needs to be repaired or replaced.
Fix: In terms of prevention regular servicing (which we do) will identify the need for a motor replacement before a motor problem occurs. Please contact us if you believe you have a motor problem and we will resolve it for you.
When you purchase roller shutters from Roller Shutter People you can expect them to function 24/7 365 days of the year but remember…
Prevention is better than cure when it comes to roller shutters!
Roller Shutter People offer:
To ensure your Roller Shutters are always functioning well, in great condition, and seriously reduce the risk of roller shutter problems arising in the future.
Contact us now for obligation-free parts, servicing, maintenance, or annual inspection check to ensure your roller shutters will go the distance and last many years.
We have over 40 years Roller Shutter experience and guarantee to install your Roller Shutters within 15 days or it is FREE!
Interested in our Roller Shutters?
Get your Free quote now!
Our Promise to You: Installed within 15 Days or it is FREE!
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